Welcome to the Texas
Physical Materials
Onboarding hub

We’re excited to partner with you and look forward to delivering your Amplify physical materials! Below, you’ll find information on our delivery timeline and how to plan for your shipment, as well as guidance on delivery support.

Quick links

Texas home page

Delivery process

Below, you can view a typical year-one Amplify delivery timeline. It describes the step-by-step process that will occur before, during, and after your Amplify physical materials are delivered.

Before delivery

Before you send your purchase order to Amplify, your main contact will receive an email requesting contact information for materials coordination, technical onboarding information, and professional development scheduling (if you’re planning to purchase it).

Purchase order received

1. Purchase order (PO) has been sent and received by Amplify.

Submit logistics information

2. Log in and submit on the Order Management Page. A link will be sent via email to your materials contact.

Processing

3. Physical materials will be processed upon completion of the submission of your logistics information. A link to your Shipment Status page will be sent via email to track your shipment(s).

During delivery

After delivery

On its way

4. Prepare for your delivery by using our Materials Delivery Presentation and Inventory Tracking Template.

Delivered

5. After you’ve received all your materials, begin your inventory process and note any discrepancies.

Unpacking

6. After all teachers receive their materials, they can use our unboxing resources to get organized for the new school year.

Steps to complete

Below are a few steps to complete throughout the delivery process.

Before delivery

Step 1: Submit your logistics and product quantities on the Order Management Page (OMP).

Once your PO is submitted, your school/district’s physical materials contact will receive an email invitation to log in to your school/district’s Order Management Page. Here, you’ll be asked to provide information about each school, district, or warehouse shipping location. You’ll also be asked to select the product quantity that should be delivered to each site. Once this information is submitted, we can begin processing your order.

Watch the OMP overview video

After the shipping appointment is made, communicate the logistics to school/district staff responsible for receiving the freight.

Step 2: Track shipment(s) with the Shipment Status Page (SSP).

Once your delivery is processed, your school/district’s physical materials contact will receive an email with a link to your Shipment Status Page. Here you can:

View the current status of each shipment.
Assist with inventorying as shipments are received.
Know the number of shipments you will be receiving.
View delivery information for each site (if shipping to multiple sites).

Watch the SSP overview video

Important to note

If you’re not sure who is listed as the materials contact for your district/school, or you need to change that contact, reach out to our support team by logging in to learning.amplify.com and using the live chat feature in the bottom right-hand corner. You can also email help@amplify.com.

During delivery

Step 1: Prepare for delivery.

Helpful resources

In preparation for your Amplify physical materials shipment, you can share the document to the right with your school site contacts, warehouse managers, etc. to help them get organized for receiving their materials.

Physical Materials inventory checklist

For a smooth process, we encourage you to create your own Physical Materials inventory checklist that can be shared with your school site leaders. This template allows you to add an additional school site and list all purchased products and quantities found in your purchase order. You can make a copy of this resource to fill out your own information. This can assist in confirming that all physical materials are received and checking for any missing or extra physical materials.

Step 2: Receive your materials order.

You’ll receive a call in advance to schedule the two- to three-hour hour delivery window; express any special requests at this time.
Upon arrival at the delivery site, the driver will check in at the main office and will ask where they should go to unload; confirm shipment location with the driver.
Have someone meet the driver at the designated unloading point to review the freight and sign the delivery receipt.
Reminder (if applicable): The lumper service driver often arrives within 20 to 30 minutes.

After delivery

Step 1: Unpack and inventory your classroom materials.

The following resources should be used to unbox, sort, and inventory your shipment into classroom quantities. Then, the Start Here guides should be shared with teachers to help them organize and inventory their materials in preparation for the school year.

Core Instruction unboxing resources

Amplify ELAR/SLAR K-5:

Document: Amplify ELAR Texas K–5 Classroom Materials Handbook
Document: Amplify SLAR Texas K–5 Classroom Materials Handbook

Step 2: Report any material discrepancies.

Now, your main priority should be contacting your Amplify team about any discrepancies in the materials received, and supporting your teachers with the organization of their classroom physical materials.

To submit any requests about missing or damaged physical materials, please email the following information to help@amplify.com:

POC name and email address
PO/PQ (Please provide multiple order numbers if necessary)
List of items (Name, ISBN, Qty Ordered, Qty Defective)
Shipping address for replacements
Pictures of damaged/defective materials
Any upcoming closure dates for your site
The keyline code for this item
*Make sure to put “Order Exception” in the subject line

Contact us!

Interested in ordering Amplify digital licensing?

Please contact your account executive or email southcentralss@amplify.com.

Our chat agents are eager to assist you!

Simply log in to learning.amplify.com and click the orange button in the bottom right corner to chat live with our support team.